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Order Approval for Magento 2
ECommerce order management is not just about receiving and processing payments for products and delivering them to the customers. For industries such as B2B, Wholesale, or industries that are strictly regulated, it is important to ensure that there is a proper chain of approval for the orders to go through. The Magento 2 Order Approval Extension developed by Mageleven allows merchants to establish an efficient and flexible approval process.
- Higher-authority order approval
- Customizable order approval workflows
- Automatic order approval
- Flexible and controlled approval solution
Magento Edition
Order management in Magento 2 stores is not only about speed but also about containment and accuracy, especially when it comes to companies buying and selling to other companies or organizations. The extension is ideal for companies that consider compliance, workplace productivity, and strong customer relations to be important. As a flexible, scalable, and fully controlled solution, this extension is an excellent addition to the Magento 2 platform, helping merchants enhance their order management capabilities significantly.
Order Approval for Magento 2 extension automates the order approval process based on specific customer types, such as wholesalers, retailers, or VIP customers. Once an order is approved, the admin must take further steps to process it, ensuring it meets your business requirements. Customers receive notifications when their orders are processed, dispatched, delivered, and updated to ensure a professional approach.
Key Highlights of the Order Approval for Magento 2 Extension
1. Simplified Order Management
Order processing can be quite a challenge especially where there are comprehensive volumes of orders. By using the Magento 2 Order Approval Extension, the process of approval of orders is facilitated and an administrator has the ability to approve or disapprove them from the admin panel. Another advantage of using the bulk action capabilities is that it shall enable the admins to process several orders at a time, thereby saving much time and energy that would otherwise be used in the handling of several orders.
This feature is especially advantageous when an organization receives many orders regularly, like wholesalers or any e-commerce company with a vast customer base. This makes the extension efficient in preventing order errors, leading to increased productivity and better overall operation.
2. Transparent Communication
Satisfied customers depend largely on good communication where the business side’s information gets to the consumer promptly. The extension also sends emails regarding any change in statuses such as Pending Approval, Approved, and Disapproved automatically.
Every single email template can be branded to reflect the style of your organization’s communications while providing your customers with a professional look and feel. This helps customers to know the progress being made on their orders thereby alleviating confusion and building trust. This transparency also increases the level of customer satisfaction and contributes to their loyalty in the long term.
3. Customizable and Flexible Settings
The extension is built with versatility in mind – it should suit most commercial settings. The customer groups, and email templates can be managed according to the merchants’ requirements.
The fact that this module can be easily integrated into business processes without requiring major customization ensures that it can be adopted by companies of all sizes.
4. Admin-Friendly Interface
The Magento 2 Order Approval Extension improves the admin panel by adding an Approval Status field in the Sales > Orders list. It specifies the status of each order with either Pending Approval, Approved, or Disapproved from this column you can easily monitor orders.
When it comes to the more elaborate filtration, it is possible to sort the orders in accordance with their approval status, which eases decision-making processes for the admins. This simplified layout also helps to minimize the intensity of order-related work and allows the admins to prioritize important activities.
5. Seamless Workflow Integration
The approved orders are then forwarded to the other parts of the Magento process, such as invoicing, shipping, or fulfillment. This helps to pave the way for proper and efficient working from the time they get to the kitchen to the time they get their meals. On the other hand, disapproved orders only get canceled in the system but are kept for further review or modification.
This integration reduces the chances of entering wrong or partial orders and hence ensures that organizational operations are accurate and efficient. The Magento integration with the extension allows for effortless synchronization with confirmed orders to guarantee efficient management of each order.
Why Should You Use the Order Approval for Magento 2?
Streamlined and Organized Order Management
The management of the orders becomes unorganized and disorientated if there isn’t an efficient system in place. The Order Approval Extension brings order into the process by enabling admins to review and approve the orders systematically. This reduces the number of mistakes and also confirms orders that meet some predetermined standards.
Perfect for B2B and Wholesale Businesses
Very often, B2B enterprises come across big orders, which imply individual agreements on prices, conditions, or extra checks. This extension proves helpful in this regard, and it is used to make certain that such orders are authorized in a predefined manner. For wholesale companies, it is an essential instrument that helps organize numerous purchases and sales.
Improved Communication and Customer Experience
Customers appreciate when things are done in the open, and the Order Approval Extension addresses this in a very raw and natural way through emails. These notifications help customers know the progress of their order and are helpful in avoiding unnecessary confusion thus making the shopping experience a good one.
Tailored to Your Business Needs
Every business is unique, and the same goes for the business order workflow processes that such businesses follow. The given extension lets you specify the system requirements for the approval statuses, thus meeting your needs. Regardless of sustaining and dealing with wholesale accounts, large-value deals, and specific clientele, this extension easily integrates with your business workflow.
Enhanced Compliance and Security
Every business is unique, and the same goes for the business order workflow processes that such businesses follow. The given extension lets you specify the system requirements for the approval statuses, thus meeting your needs. Regardless of sustaining and dealing with wholesale accounts, large-value deals, and specific clientele, this extension easily integrates with your business workflow.
Cost and Time Efficiency
Handling the orders in a manual way proves to be cumbersome and also contains many mistakes. That is why, utilizing the extension, your team will save time for something more important, the extension offers such benefits as the possibility to perform a lot of approval actions at once as well as the effective admin interface.
How the Order Approval Extension for Magento 2 Works
The Magento 2 Order Approval Extension is built for the purpose of enhancing the order handling process where the merchants get the ability to check, accept, or decline the orders. By incorporating this extension into your site, B2B stores, wholesale clients, or goods that entail high-value transactions will be met to acceptable standards. Here’s a step-by-step breakdown of how the Order Approval for Magento 2 works:
1. Initial Setup in the Admin Panel
The first activity is to set up the extension to match the business requirements of the organization. Go to Stores > Configuration > Mageleven > Order Approval.
- Enable the Module: Setting the option to “Yes” will enable the Order Approval Extension for the store.
- Select Customer Groups for Approval: Select the exact customer types as Wholesale customers or retailers that need order approvals. This flexibility serves to make the process work where it is needed without affecting other parties such as general customers as well.
- Customize Email Templates: Choose email notification options for the Pending Approval, Approved, and Disapproved statuses. Such templates can be customized to capture your branding and messaging to keep your customers informed.
2. Order Placement by Customers
After the module is set up properly, customers will be able to order as they normally do. The order processed with data meets the approval criterion either by the Customer Type or any other condition set is marked as Pending Approval.
At this stage, an email is sent to the customer informing them that their order is under processing and review. This helps in avoiding confusion and makes the patient understand other subsequent steps to be taken.
3. Admin Review Process
Through the Magento admin panel, admins are solely responsible for the handling of all the flagged orders. To support the approval process there is a new column titled Approval Status included in the Sales > Orders list view.
Approve or Disapprove Orders:
- In the Actions section, choose between the options of Approve Orders or Disapprove Orders.
- For disapproved orders, you can include the reasons or instructions to have the order resubmitted in case that needs to be made clear to customers.
Status Update:
- The status of the approved orders is ‘Approved’ under the Approval Status column. These orders then move to the emanating stages like invoicing and shipping.
- They are marked as Disapproved hence stopping further processing of the orders.
4. Automated Customer Notifications
Communication also plays an important role in the process of approval. The extension automates email notifications to keep customers informed at every step:
- Pending Approval Notification: It is sent when an order Flag is raised for review.
- Order Approved Notification: It is delivered by the admin to the customer when the order is approved and the order is being processed.
- Order Disapproved Notification: They are sent if the order is rejected and may also contain reasons or actions that can be taken, in the case of resubmission.
All these notifications are fully customizable to ensure that the merchants are able to post messages that suit their brand personality and image.
5. Customer Visibility in the Frontend
Regarding the orders’ status, the customers can view it in their account, to be more precise, in the Order History tab. On this page, a new column called Approval Status is created, showing the state of their orders, namely Pending, Approved, and Disapproved.
This feature contributes to transparency and helps to establish trust because the customers are always aware of the status of the order without having to bother the support team.
6. Integration with Magento Workflow
The Order Approval Extension integrates seamlessly with the Magento 2 workflow:
- Approved Orders: These orders self-advance to the next stages in the process flow, which may include invoicing, shipment, or any other necessary functional actions. This enhances operation flow and avoids duplication of work which may be costly.
- Disapproved Orders: These orders are marked in the system, and they cannot go any further until the order is reviewed or changed. This ensures that wrong or partial orders are not processed.
How to Configure Values in the Order Approval for Magento 2 Extension
1. Enable the Order Approval Module
The first is to enable the module in the Magento admin panel.
- Go to the Stores > Configuration > Mageleven > Order Approval section.
- Make the Enable Module option to be yes.
- Default Value: No (Module is disabled).
- If set as yes, it initiates the Order Approval workflow, and the orders are approved according to your settings.
2. Configure Customer Groups for Approval Workflow
When it comes to those customers who can see orders awaiting approval, the Magento 2 Order Approval Extension allows targeting the desired customer groups.
- Using Customer Groups for Approval Workflow, enable the groups that need the order approval.
- Type: Multiple drop-down lists/selections (for instance, General, Wholesale, Retailer).
- Such flexibility helps ensure that approval is only given to certain groups, such as wholesalers or important customers, while others can order products without restrictions.
- Save the configuration to apply the changes.
Example: When you choose the Wholesale customer group, all wholesale customers’ orders will be marked as Pending Approval by default.
3. Customize Email Notifications
Electronic notification is, therefore, an important aspect of the approval process, as it will justify the status of customers’ orders. With the Magento 2 Order Approval Extension, you can set up different email notifications for each step of the process.
- Go to the Email Template Configuration part.
- Configure the following templates:
- Pending Approval Email Template: This email is sent to customers once their order is marked for review.
- Order Approved Email Template: Used when an order has been approved, to inform the customer that order processing is on.
- Order Disapproved Email Template: If the order is disapproved, they receive the rejection notification, optionally accompanied by explanations or further actions to be taken.
- Choose the necessary templates in the dropdown list or add new ones in the Marketing > Email Templates section of Magento.
- Keep the changes and write the email content, so it lies in line with your image and or what you intend to convey.
4. Add the Approval Status Column to the Order Grid
The Approval Status column also makes it easier for the admins to monitor the status of the different orders that were approved.
- To do this, log into the Magento admin panel and go to Sales > Orders.
- Check whether the Approval Status column is visible on the order list.
Default Values:
- Pending Approval: Orders flagged for review.
- Approved: Approved orders here.
- Disapproved: Rejected orders.
- Sorting of orders can be done using filters as they create subsets of orders depending on their status.
5. Configure Default Approval Settings
Define how approvals are handled when an order is made:
- Scroll down to the Default State Configuration field.
- For the orders that meet the criteria, set the Approval Status to Pending Approval as the default.
- When activated, all the orders that will be placed will be in the Pending Approval status if they are meant to be approved.
6. Test the Configuration
When you introduce the module for live orders, ensure you test all the processes to confirm how the system works.
- Perform test orders using accounts from various customer categories, for instance, Wholesale or General.
- Verify the following:
- Orders are assigned properly to specific customer groups as they were selected.
- Email notifications are sent for each stage: It has three categories, like Pending Approval, Approved, and Disapproved.
- Approval status is updated correctly in the admin order grid column.
- If you need to change anything regarding the settings then, now is the best time to do it.
7. Frontend Visibility for Customers
The Magento 2 Order Approval Extension can help improve the experience of the customer by adding the Approval Status column in the Order History tab of the customer account.
- Customers are also able to track the status of their orders and they have to log in to their account in order to do so.
- Statuses include: Pending Approval, Approved, or Disapproved.
- This transparency enhances confidence and saves time that clients could otherwise spend seeking the support team for status updates.
8. Save and Monitor Changes
After the configuration is done, click on save all and constantly check on the performance of the extension. Check the Approval Status column in the order grid on a regular basis to understand how the workflow works.
Use Case of Magento 2 Order Approval Extension
Challenge:
A wholesale company deals with the supply of various products that are into General Business that many of them order in bulk, and are offered different prices based on the amount they buy and the mode of payment used by them. Their main concern is to effectively deal with such large-scale orders while at the same time ensuring that the agreed terms have been met. Lack of structure results in mistakes like wrong-rating of products, exceeding credit limits, or the inability to identify these issues on time.
As a result, client relations are severely affected, the admin team has to come in and fix the error, and it decreases revenue for the business. The book requires a means of checking orders before processing the order for confirmation of adherence to the wholesale terms and conditions, without holding back orders for other customers.
Solution:
The Magento 2 Order Approval Extension by Mageleven meets this need perfectly by seeking to offer an effective and flexible order approval process.
Selective Approval for Wholesale Customers:
- The admin then configures the extension to only apply the approval to the Wholesale customer group, making sure the others are approved instantly.
- The Magento order grid shows all the orders from wholesale customers as pending approval upon placement of the order.
Review and Approve Orders in Bulk:
- The Sales > Orders grid is used by Admins and allows them to see all the orders that have not been processed yet.
- They can simply approve or disapprove orders in bulk thereby saving much time especially when there are many orders to attend to.
Automated Communication with Customers:
- The wholesalers get an email notification that their order has been put for approval; this keeps them informed.
- After the approval of the order, a follow-up email is sent to the customer informing them their order is being processed. If disapproved, customers are informed of the reasons with an opportunity to review and resubmit their entries.
Efficient Tracking and Management:
- The Approval Status in the order grid gives an at-a-glance summary of what’s going on which helps admins overseeing orders and their approval statuses.
Result:
When using Magento 2 Order Approval in the wholesale business, errors in processing large orders as well as agreements with clients are minimized. The administrators also get to work with some exciting aspects like the bulk approval, and the customers on the other side also get the chance to be updated and informed throughout the whole process which in the end fosters a better customer relationship and more efficient working.
Installation
To install Order Approval for Magento 2 from the zip file, here are the details you will be asked to provide. These should include the admin panel login details and the SSH credentials, these will be vital during the download of the extension which will be from the website.
How to Install the Order Approval for Magento 2 Extension via the Zip File
- Unzip the Downloaded File: Firstly, it is required to unzip the files from the ZIP archive that was downloaded earlier.
- Access Your Server: It requires one to connect to the server of the website using an FTP client, for instance, ‘FileZilla’ or an SFTP client such as ‘Cyberduck’. Go to the appropriate folder which is expected to be in the server already.
- Upload the File: Come to the directory for the particular app which should be the base directory of the Magento eCommerce store. To upload the extracted files you must use the “Merge” upload mode. This setting suggests that the FTP/SFTP client can provide new containers to write to without overwriting existing files at the destination.
- Connect via SSH: Login via SSH and navigate to the appropriate directory on the server containing the Magento software.
- Execute the Command: The following commands should be copied and pasted to the SSH terminal to install the same.
- php bin/magento setup: upgrade - to install the extension;
- php bin/magento setup:di: compile - to compile the code;
- php bin/magento setup:static-content: deploy -f - to deploy static view files.
FAQs
Q: What is the Magento 2 Order Approval Extension for?
Ans: The Magento 2 Order Approval Extension is a valuable addition to the tools that help merchants manage order approval in the most effective and flexible manner. This is especially helpful for B2B businesses, wholesalers, and organizations with compliance needs. It also helps to minimize invalid and unauthorized orders, thus increasing the levels of operations management.
Q: Can I apply the order approval workflow to specific customer groups?
Ans: Of course, one can use the extension to filter particular customer groups, for example, wholesalers, retailers, or VIPs, to pass the approval. For instance, an order from a wholesaler may be processed under the status of ‘Pending Approval’ while an order from a general customer is processed immediately.
Q: What is the system used by the extension for handling customer interactions?
Ans: The extension provides an automated way of sending emails to customers regarding the status of their orders. Notifications include: Pending Approval: Sent when an order is marked for review. Order Approved: Sent when the order status changes from approval to the processing stage. Order Disapproved: This is sent when an order is rejected with or without reasons, and also indicates possible steps to be taken to re-order the same. These emails can also be fully personalized to reflect the tone and style of your brand.
Q: Does the extension integrate with the existing Magento 2 workflow?
Ans: Yes, the Magento 2 Order Approval Extension is designed to work smoothly within the framework of the Magento environment. The approved orders move to further stages like invoicing, shipping, or fulfillment, depending on the company. The disapproved orders are marked for discussion or modification and cannot be processed any further in the system.
Q: How can admins track and manage order approvals efficiently?
Ans: The extension augments the primary functionality of the Magento admin panel Sales > Orders grid by adding a new Approval Status column. In this column of the site, there is a clear representation of the status of each order with regards to the need for approval, being approved or disapproved. One of the important features of orders is that the admin can filter the table by status so that he can prioritize actions. Finally, the bulk approval actions facilitate the management of numerous orders in a much more efficient manner.
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