Terms and Conditions of Use for Mageleven

1. Acceptance of Terms

Welcome to Mageleven! By accessing and using our website ("www.mageleven.com") and our services, you agree to comply with and be bound by the following terms and conditions of use. You cannot use our website if you do not agree with our terms and conditions.

Mageleven is a platform that allows users to create and manage online stores.

By using Mageleven, you agree to the following:

  • You will not use Mageleven to create or sell illegal or infringing content.
  • You will not use Mageleven to spam or harass other users.
  • You will not use Mageleven to collect or store personal information about other users without their consent.
  • You will be responsible for all content that you post on Mageleven.
  • Mageleven reserves the right to terminate your account or remove any content that you post on Mageleven for any reason, at any time.
  • Mageleven may make changes to these terms of use at any time. If you continue to use Mageleven after changes have been made, you agree to the new terms of use.

2. Services

Mageleven: Your Magento 2 Development Partner

Mageleven is a leading Magento 2 development agency that specializes in providing comprehensive services to e-commerce businesses. Our team of experienced Magento 2 developers can help you with everything from extension development and customization to website design and deployment.

We offer a wide range of Magento 2 development services, including:

  • Extension development and customization
  • Website design and development
  • Content management system (CMS) integration
  • Search engine optimization (SEO)
  • Payment processing integration
  • Customer support

If you are looking for a Magento 2 development agency that can help you take your e-commerce business to the next level, contact Mageleven today.

3. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the exclusive property of Mageleven and is protected by intellectual property laws. You may not reproduce, distribute, display, or create derivative works of any content on this Site without our explicit written permission.

This includes, but is not limited to:

  • Reproducing, distributing, or displaying any content on this Site on any other website or in any other media
  • Creating derivative works of any content on this Site, such as by modifying, adapting, or translating it
  • Using any content on this Site for commercial purposes

4. Licenses

  • Extension Licenses: Upon purchase, Mageleven grants you a non-exclusive, revocable, non-transferable license to use our Magento 2 extensions. The specific terms are detailed in the extension's license agreement.
  • Website Development Licenses: While you gain the right to use custom Magento website developments, Mageleven retains intellectual property rights. The license terms are agreed upon in the development project agreement.

5. Updates

Magelevel is committed to providing regular updates to our Magento 2 extensions. Updates are available for a specified duration, as outlined in the extension's license agreement. After this period, continued access to updates may be subject to additional fees.

We understand that the needs of our customers change over time, and we are constantly working to improve our extensions to meet those needs. By providing regular updates, we can ensure that our customers are always using the latest and greatest features.

We also believe that it is important to be transparent with our customers about our update policy. We want our customers to know what to expect, and we want to make sure that they are not surprised by any additional fees.

6. Subscriptions

a. Extension Subscriptions

Some Mageleven extensions may require a subscription for ongoing access to updates and support. Subscriptions are subject to renewal fees.

Subscription fees are typically charged on a monthly or annual basis.

Subscription fees may vary depending on the features and functionality of the extension.

Subscription fees may also include access to premium support services.

b. Website Development Subscriptions

To maintain support and maintenance for custom Magento websites, Mageleven may offer subscription plans. Subscription details are specified in the agreement.

Subscription plans may include a variety of features and services, such as:

  • Website updates and security patches
  • Technical support

Subscription fees may vary depending on the features and services included in the plan.

It is important to note that not all Mageleven extensions or website development projects require a subscription. However, if you want to ensure that you have access to the latest updates and support, a subscription may be a good option for you.

7. Refunds

a. Extension Refunds

Our refund policy for Magento 2 extensions is available on the Site. Refunds are subject to the following terms:

  • The extension must be purchased within the last 30 days.
  • The extension must not have been used.

b. Website Development Refunds

Refunds for website development services are subject to the terms specified in the project agreement.

The project agreement is a legally binding contract between the client and the website development company. It outlines the scope of work, the timeline, and the deliverables. It also includes the terms of payment, including the refund policy.

In general, refunds are only available if the website development company fails to meet the terms of the project agreement. For example, if the company does not complete the website on time or if the website does not meet the client's specifications, the client may be entitled to a refund.

The amount of the refund will depend on the specific circumstances of the case. However, most project agreements will limit the amount of the refund to a percentage of the total project cost.

It is important to read the project agreement carefully before signing it. This will help you understand your rights and responsibilities and ensure that you are not surprised by any unexpected costs.

8. Capabilities

While Mageleven strives for accuracy, it's important to note that the compatibility of our extensions with all Magento configurations is not guaranteed. Users are responsible for ensuring compatibility before purchase.

We cannot guarantee that our extensions will work with all Magento configurations, as many factors can affect compatibility, such as:

  • The version of Magento being used
  • The type of hosting provider
  • The installed modules and themes
  • The customizations that have been made to the Magento installation

If you are unsure whether our extensions will work with your Magento configuration, please contact us before purchasing. We will be happy to help you determine if our extensions are compatible with your specific needs.

9. Support

a. Extension Support

Mageleven provides support for purchased extensions for 12 months from the date of purchase.

Support may include assistance with installation, configuration, and bug fixes.

Mageleven may also provide support for extensions that are not purchased through Mageleven, but this support is not guaranteed.

b. Website Development Support

Support for custom Magento websites is outlined in the project agreement.

The project agreement will specify the scope of support, including the length of time for support, the types of support that are included, and the fees for extended support.

If extended support is required, Mageleven will provide an estimate of the cost.

Additional Information:

  • Mageleven reserves the right to change its support policies at any time.
  • Customers are responsible for keeping their Magento websites up to date with the latest security patches and updates.
  • Mageleven is not responsible for any damages caused by a customer's failure to keep their Magento website up to date.

10. Privacy Policy

Your use of Mageleven's services is also governed by our Privacy Policy, which is available here: [link]. By using our services, you consent to the terms outlined in our Privacy Policy.

The terms and conditions of Mageleven explain collecting info, using the same collected info, and sharing our visitor's or users' information. On the other side, the same terms and conditions explain our visitor's or users' right of choice when getting to access the personal information we get.

When you use Mageleven's services, we collect certain personal information from you, such as your name, email address, and phone number. We also collect information about your interactions with our services, such as the pages you visit and the features you use.

We use your personal information to provide you with the services you request, to improve our services, and to protect our legal rights. Please, note that we may share your information with third parties to help us in improving our services and quality.

The users or any of the visitors at Mageleven have the right to collect personal information. Which includes the right to access, correct, and delete the same collected information. You can also opt out of certain types of data collection and use.

11. Disclaimer of Warranties

Mageleven provides its services on an "as-is" and "as-available" basis. We do not make any warranties, expressed or implied, regarding the accuracy, completeness, or reliability of our services.

12. Limitation of Liability

Mageleven and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

13. Changes to Terms

Mageleven reserves the right to modify these terms and conditions at any time without prior notice. As we make any change you use our site even after making the changes. The same continues acceptance of Mageleven’s updated terms and conditions.

14. Governing Law

These terms and conditions are governed and construed. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts.

15. Entire Agreement

These terms and conditions constitute the entire agreement between you and Mageleven, superseding any prior agreements or understandings, written or oral.

16. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at info@mageleven.com.