Shipping and Delivery Policy

1. Shipping and Delivery Policy

Welcome to Mageleven, your trusted provider of Magento 2 extensions. We are committed to delivering exceptional online services and ensuring a smooth experience for our customers. Our goal is to provide you with the highest quality digital products and seamless service from the moment you place your order to the final installation of our extensions. To help you understand our process better, below you will find our comprehensive Shipping and Delivery Policy, which outlines the rules, timelines, and processes for the products we offer. We encourage you to review this information carefully to fully understand how we manage order processing, shipping, and delivery.

2.Order Processing and Shipping Time

At Mageleven, we prioritize efficient order processing to ensure you receive your Magento 2 extensions without delay. Once your order is placed, our team processes it immediately. Since our products are digital and do not require physical shipping, you will receive an email with download instructions and installation details within minutes of your purchase. In rare cases, it may take up to 24 hours for order processing due to system updates or maintenance.

3. Shipping Costs

As our products are digital and delivered electronically, there are no shipping costs associated with any of our Magento 2 extensions. You can download and install the extensions directly from the link provided in your confirmation email. This means you can access and use your purchased extensions instantly, without any additional shipping charges.

4. International Shipping

Mageleven is proud to serve customers worldwide. Since our Magento 2 extensions are digital products, there are no geographical limitations or international shipping concerns. Customers from around the world can purchase and download our extensions without any delay or additional fees. This also means you won't need to worry about customs duties, taxes, or import restrictions typically associated with physical goods.

5. Accessing Your Products

After placing your order, you will receive a verification email to confirm your account. Once verified, you can log in to your Mageleven account. Simply add the desired extensions to your cart, complete the payment process, and access your purchased products immediately. You will receive an email with confirmation and support contact details. Ensure you provide a valid email address during checkout to receive these details promptly. If you encounter any issues, our support team is available to assist you.

6. Cancellation Policy

As we do not offer subscription-based services or physician products, we only provide digital products so the cancellation is not applicable to our Magento 2 extensions. All extensions are sold as one-time purchases, and once the product is purchased and downloaded, the sale is considered final. Therefore, cancellations or returns are not available. We advise customers to carefully read the product descriptions, system requirements, and compatibility information before completing a purchase. If you have any questions or concerns, please feel free to contact our customer support team for assistance.

7.Delivery Issues

Although our products are delivered digitally, we understand that technical issues can occasionally arise. If you encounter any problems with downloading or accessing your purchased extensions, please contact our customer support team immediately. We are here to assist you and ensure that you can access your products without any inconvenience.

8.Contact Us

We value your satisfaction and are dedicated to providing excellent customer service. If you have any questions or concerns regarding our Shipping and Delivery Policy or need assistance with your purchase, please do not hesitate to reach out to us at info@mageleven.com / +1-205-525-9914. Our customer support team is available to help you and provide the necessary support.

Thank you for choosing Mageleven. We look forward to serving you with our premium Magento 2 extensions.